Policies

We collect only what's needed to run your booking — your name, email, and booking details. This information is stored securely and used solely to confirm your tour and send you meeting details.

This site does not use cookies or tracking. Our AI chatbot (Tiny Ted) processes your messages in real time using Cloudflare Workers AI — inputs are not stored or used for training.

Contact form submissions are stored in our database to respond to your enquiry. We do not share your information with third parties.

Life happens. If you need to cancel or reschedule, get in touch as early as you can. We're reasonable people.

If Ted cancels due to unsafe weather conditions, you'll receive a full refund or the option to reschedule.

By booking a tour, you acknowledge that you're entering a natural environment. The Daintree is safe — Ted knows these trails — but it's still a rainforest. Follow Ted's guidance, wear appropriate clothing, and use common sense.

All prices are in Australian Dollars (AUD). Prices may change without notice, but any booking confirmed at a price will be honoured at that price.